Taking notes is one of the most common assignments at California State University - Sacramento's Center for Collaborative Policy, and can be viewed as one of the most time-consuming and tiresome. It requires critical synthesis of hours of rapid, complex conversation, and a persistent attention to detail. At the same time, note-taking is an essential skill that provides a foundation for a practitioner to begin facilitating dialogue dialogue. It teaches a practitioner how to listen, how to distill comments, and how to reframe comments with vocabulary that honors a concern yet takes off any potentially aggressive or offensive edge.
