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Managing for results across agencies: Building collaborative capacity in the human services

Page, S. (2014). Big ideas in collaborative public management , 148-171.Routledge.

Public managers collaborating across organizational lines face two fundamental dilemmas. The first is a problem of collective action-catalyzing joint work across different organizational missions, mind-sets, and bases of authority. The second is one of accountability, or ensuring that collaborators work together in ways that accord with the intent of the voters and public officials who authorize their joint efforts.