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Tools and Resources

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    Working with Legislators in Collaborative Processes

    How University Centers Can Work with Legislators

     Utah House Minority Leader Ralph Becker speaks to representatives from university centers and programs at the PCI / Ruckelshaus Center workshop in April 2007 about the need for university centers and how those centers can assist state legislators. 

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    Watershed Solutions

    In July 2002, NPCC hosted a colloquium for people involved in watershed collaborations, academics, and other experts from government and non-profit organizations. Its aim was to identify lessons learned from successful watershed initiatives, and to develop recommendations for governors and other state officials on ways to enhance the use and effectiveness of watershed partnerships. This report is an outgrowth of that colloquium. 

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    Video Talk: What Sort of Talk Does Democracy Need?

    Democratic Conversations #1: What Sort of Talk Does Democracy Need?

    The Poudre River Public Library District is presenting a series of democratic conversations. The kick-off talk in 2012 was given by Martin Carcasson, a CSU Communications Professor and Director of the Center for Public Deliberation, on building local capacity for deliberative practice.

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    Video Panel Discussion: Broken Cities or Civic Renewal?

    In 2011, the citizens of Bell, California, discovered from an exposé in the Los Angeles Times that their city officials were among the highest paid in the nation, in spite of the city's underperforming economy and high unemployment rate. After some officials were arrested, the city was left with no functioning government and empty coffers.

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    Video Interview: Song of a Citizen Interview with Colorado State University's Center for Public Deliberation faculty and students

    Interview with Martin Carcasson + Students

    A video interview from "Song of a Citizen" with with Colorado State University's Center for Public Deliberation faculty and students, focusing on active citizenship and deliberative democracy.  View other video interviews with thinkers in this field from "Song of a Citzen."

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    UNCG Guide to Collaborative Competencies

    In 2011, the University Network for Collaborative Governance and PCI jointly published this guide to help build collaborative competencies within the private, public and civic sectors. Co-authored by the University of Wyoming's Dr. Steven Smutko and the University of Arizona's Kirk Emerson, the 28 page UNCG Guide to Collaborative Competencies is intended primarily for use by public officials and managers who are seeking to improve their own or their staff's collaborative competence through continuing education and training.

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    Transportation Solutions

    In April 2003, NPCC hosted a colloquium for people involved in transportation collaborations—federal and state agency representatives, consultants, dispute resolution professionals, and representatives from professional associations and local planning organizations. The aim of the colloquium was to identify lessons learned from successful transportation initiatives, and to develop recommendations for governors and other state officials on ways to enhance the use and effectiveness of transportation partnerships and collaborations. This report is an outgrowth of that colloquium.

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    Transportation Collaboration in the States

    This 36 page report was prepared by the National Policy Consensus Center (NPCC) for the Federal Highway Administration Office of Project Development and Environmental Review. An NPCC team developed an assessment tool and interviewed state officials and other stakeholders during site visits to four states: Massachusetts, North Carolina, Utah, and Virginia.

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    Trainer's Manual: Getting the Most from a Collaborative Process

    This Manual contains the essential information for training leaders from agencies and organizations interested in learning more about how to use collaborative processes to address public issues.

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    Toolkit for Leaders as Conveners

    This toolkit guides state and local leaders on how to convene collaborative processes. Increasingly public leaders are being called on to bring together all sectors – public, private, and civic - to develop effective, lasting solutions to public problems that go beyond what any sector could achieve on its own.

     

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    The University's Role in Collaborative Processes

    The University's Role in Collaborative Processes

    Former EPA director William D. Ruckelshaus speaks to representatives from university centers and programs at the PCI / Ruckelshaus Center workshop in April 2007 about how universities can assist states with collaborative problem solving. 

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    The Road to Progress

    The Road to Progress

    Texas State Senator and former Mayor of Austin Kirk Watson presents his views on convening a group to address highway planning in the Texas Hill Country. The University of Texas Law School's Center for Public Policy Dispute Resolution designed a collaborative process for the project and provided facilitation for meetings of stakeholders.

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    The Power to Convene

    The Power to Convene

    Former Minnesota Senate Majority Leader Roger Moe identifies the authority that state legislators have to bring people together to reach a consensus. 

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    The Keys to Convening

    The Keys to Convening

    Former Minnesota Senate Majority Leader Roger Moe describes how to be a convener. 

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    The Great Lakes Compact

    The Great Lakes Compact

    Former Indiana State Senator Bev Gard was instrumental in the passage of the Great Lakes Compact through the Indiana General Assembly. In this video she talks about the steps she took to garner bi-partisan support. Read more about the Compact here

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    Syllabi

    Several syllabi from across the field of collaborative governance. Classes covered a variety of topics, including: Negotiation Analysis, Networks and Public Management, Community Partnerships, and Public Affairs Dispute Resolution and Consensus Building.  

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    Simulations

    The Program for the Advancement of Research on Conflict and Collaboration (PARCC) at the Maxwell School of Syracuse University sponsors annual competitions to encourage the development of new cases and new simulations to be used in teaching collaborative public management, networks, governance, and/or problem solving. Winning simulations are available on the E-PARCC website.

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    Self-Guided Modules on Improving Understanding and Skills

     Three self-guided modules developed by the University of North Carolina's School of Government for public officials and students to use to improve their understanding and skills.  These three modules cover: Effective Consensus Decision Making, Working with Others, and Understanding Positions and Interests. 

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    Salt Lake Solutions

    Salt Lake Solutions

    Salt Lake Solutions, based on the PCI Solutions System, was former Salt Lake City Mayor and Kitchen Table Democracy Board member Ralph Becker's initiative to incorporate collaborative governance into decision-making on public issues in Salt Lake City government. 

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    Radio Interview: Is it possible to build consensus on health care?

    Legislators meeting with constituents at town hall meetings on health care have been met by heated debates and disruptive protesters. The rhetoric is divisive and accusatory on both sides. In this hour of Radio Times, we talk with two experts about creating meaningful and useful dialogue about this difficult issue. Our guests are MARTIN CARCASSON from Colorado State University and PETER LEVINE from Tufts University.

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    Radio Interview: In Depth with Rosemary O'Leary

    In Depth interviews Rosemary O'Leary on the Senior Executive Service — the federal government top leadership corps. Collaboration between agencies and federal employees have spurred innovative ways to change federal hiring practices, bring more benefits to veterans and improve national security research to name just a few. At the center of that collaboration is the Senior Executive Service — the federal government top leadership corps — and they’re sharing what works and what doesn’t.

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    Quality Assurance in ADR Practice (Policy Consensus Initiative Resource)

    This Quality Assurance resource seeks to compile, and serve as an introduction to, a diverse array of policy documents, articles, authorities, and other ADR-related resource materials. While PCI has sought to include as many basic documents as possible, the materials that are cited can vary considerably in their quality, completeness, scholarly rigor, frame of reference, currency, and other characteristics. Except where a page specifically contains a description or assessment of a specific document, PCI does not endorse any particular resource that is cited.

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    Public Solutions System for Collaborative Implementation

    The Policy Consensus Initiative (now Kitchen Table Democracy) laid out the elements of the Public Solutions System, which has been utilized for over a decade in Oregon through Oregon Solutions and tested out in various other states and cities across the country.  This document lays out the elements of the system for collaborative implementation.

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    Pilot Testing of the TCAPP Decision Guide

    The Transportation Research Board's second Strategic Highway Research Program (SHRP 2) Capacity Project Report S2-C39-A3: Pilot Testing of the TCAPP Decision Guide and Related Capacity Products: Oregon Metro Greenhouse Gas Planning documents how several metropolitan planning organizations in the state of Oregon tested the usefulness of the Transportation for Communities – Advancing Projects through Partnership (TCAPP) tool to evaluate greenhouse gas reduction through regional scenario planning.

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    Oregon Solutions: Tillamook Flood Reduction Project

    Oregon Solutions — Tillamook Basin Flooding Reduction Project

    Following major flooding in Oregon's coastal town of Tillamook, Governor Ted Kulongoski designated an Oregon Solutions project, convened by two local leaders (State Senator Betsy Johnson and Tillamook County Commissioner Mark Labhart), to prioritize projects on the ground that would alleviate the social, economic, and political damage such floods cause.

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    Oregon Solutions: Lewis and Clark's Fort to the Sea Trail

    Legislators as Conveners: Lewis and Clark's Fort to Sea Trai

    Oregon State Senator Betsy Johnson describes how she convened a project to construct a trail commemorating the route Lewis and Clark took to reach the Pacific Ocean from their shelter at Fort Clatsop during the winter of 1805 to 1806. 

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    Oregon Solutions: Delta Ponds

    Delta Ponds

    Eugene, Oregon, Mayor Jim Torrey convened a team of local businesses, schools, adjacent homeowners, and community groups to reach agreement on how to both maintain and enhance Delta Ponds as an educational and recreational amenity. As a result of the Oregon Solutions project, managed by Oregon Solutions' Steve Greenwood, watershed and habitat restoration has been improved for the Willamette River floodplain at Delta Ponds.  The project received $2.5 million in federal stimulus funds under the American Reinvestment and Recovery Act of 2009.

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    NPCC Collaborative Governance Graduate Certificate

    In response to a growing need for collaborative approaches to complex problems that span multiple jurisdictional, sectoral, and organizational boundaries, the Hatfield School of Government, the Toulan School of Urban Studies and Planning, the National Policy Consensus Center (NPCC), and the Center for Public Service (CPS) at Portland State University have partnered to offer a set of courses that lead to a Graduate Certificate in Collaborative Governance

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    Maine's Many Flags, One Campus

    Maine's Many Flags, One Campus

    Maine State Representative Chris Rector shares how the convening process led to the creation of collaborative educational opportunities in his district.   

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    Legislators at a Crossroads

    A report on the emerging role of legislators. The 17-page booklet is based on 8 years of research working on collaborative governance with state legislators and interviews with ten former and current state legislators. 

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    Learning to Convene in San Antonio

    Legislators as Conveners: Learning to Convene in San Antonio

    Texas State Senator Leticia Van de Putte addresses the University Network for Collaborative Governance, connecting the leadership experiences she's had to the convening skills she's learned from the University of Texas's Center for Public Policy Dispute Resolution's Fellows Program. 

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    John Parr's Thoughts on the Future of Collaborative Governance

    John Parr: The Future of Collaborative Governance

    John Parr attended the Policy Consensus Initiative's Board (now Kitchen Table Democracy) meeting in August, 2007and spoke to the Board about collaborative governance.  The current and former KTD / PCI directors have sought John’s counsel for many years.  John was working with PCI on creating a collaborative action project with the state of Colorado at the time of his death. PCI was lucky to be able to share this time with John and learn from him so recently. 

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    Integrating Collaborative Activities

    This 38 page report by NPCC explores how leaders can create even better solutions by combining collaborative governance activities - engaging the public in discussion and implementing their ideas through a representative group of stakeholders. The report examines cases in the United States where public deliberation has been integrated with such stakeholder processes. The examples illustrate what can be gained by integrating public deliberation and stakeholder processes, and when and how those collaborative governance activities should be combined.

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    Guide to Taking Notes and Preparing Meeting Summaries

    Taking notes is one of the most common assignments at California State University - Sacramento's Center for Collaborative Policy, and can be viewed as one of the most time-consuming and tiresome. It requires critical synthesis of hours of rapid, complex conversation, and a persistent attention to detail. At the same time, note-taking is an essential skill that provides a foundation for a practitioner to begin facilitating dialogue dialogue.

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    Government Dispute Resolution Acts and Resolutions

    The following resource - compiled by Kitchen Table Democracy (formerly the Policy Consensus Initiative) and Charles Pou - describes the legislation as well as different resolutions that jurisdictions have passed specifically addressing ADR use by agencies, courts, and other governmental bodies. The trend has resulted in a rich body of legislative approaches and thinking from which helpful insights and guidance can be gleaned.  

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    Finding Better Ways to Solve Public Problems

    A report on the emerging role of universities as forums for collaborative approaches to public policymaking. The 20-page booklet is based on a PCI survey of 42 dispute resolution and consensus building programs housed in universities in 35 states. 

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    Executive Orders

    Executive Orders (EOs) have emerged as one of the most effective mechanisms for governors to encourage, or direct, administrative agencies to employ dispute resolution practices in states. EOs demonstrate a state's support not only for initiating but also expanding consensus building and dispute resolution programs to new areas of government. Executive orders are being used by governors—both Republicans and Democrats—who are interested in promoting dispute resolution and collaborative processes to achieve more effective governance in their states.

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    Envision Utah: A Ten Year Experience

    PCI Conversations: Envision Utah - A 10 Year Experience

    Robert Grow, Founder of Envision Utah, gives an overview of the formation of Envision Utah, a public-private partnership that addresses growth management in Utah.

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    Environmental Enforcement Solutions

    In 2006, NPCC and the United State Environmental Protection Agency co-hosted a colloquium to consider whether collaborative approaches would allow Supplemental Environmental Projects (SEPs) to leverage environmental, public health, economic, and social benefits for communities affected by environmental law violations.

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    Engaging All Sectors in Problem Solving

    Engaging all Sectors in Problem Solving

    Kitchen Table Democracy partnered with the University of Arkansas Center for Public Collaboration to produce a video interview with Arkansas State Senator Shane Broadway. This short video focuses on bi-partisan consensus building around a school funding bill in the Arkansas State Legislature. Broadway, a Democrat, describes how he and his co-convener, Republican Senator Dave Bixby, determined who to bring to the table in addressing the school funding issue. 

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    Delaware Cancer Consortium

    Delaware Cancer Consortium

     Cancer incidence and mortality in Delaware was among the highest in the nation in 2002. Governor Ruth Ann Minner, whose own family has been affected by cancer, convened the Delaware Cancer Consortium to advise the governor and legislature on the causes of cancer incidence and mortality and, most importantly, taking action for reducing both. The Consortium has implemented programs and services, driven awareness and education campaigns and many other activities to lessen the cancer burden in Delaware. Delaware's rate of improvement for cancer mortality now leads the country. 

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    Collaborative Governance: Example Syllabus

    Collaborative governance is not so much a single concept or idea as it is an umbrella concept, an integrative concept, for the variety of ways in which public agencies collaborate (co-labors with) other stakeholders to accomplish public purposes, to create public value. Thus collaboration entails engaging citizens, partnering with organizations from the private and not-for-profit sectors, and also working with other public agencies.

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    Collaborative Governance Regimes (book)

    Collaborative Governance Regimes breaks new conceptual and practical ground by presenting an integrative framework for working across boundaries to solve shared problems, a typology for understanding variations among collaborative governance regimes, and an approach for assessing both process and productivity performance. This book draws on diverse literatures and uses rich case illustrations to inform scholars and practitioners about collaborative governance regimes and to provide guidance for designing, managing, and studying such endeavors in the future.

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    Case Study Collection (Policy Consensus Initiative)

    Over the past few decades, Kitchen Table Democracy (formerly the Policy Consensus Initiative) and partners from across the country (particularly the National Policy Consensus Center at Portland State University and other members of the University Network for Collaborative Governance) collected and composed case studies of projects at the state, local, and regional levels that used some type of collaborative process to achieve agreements and collective impact.  This collection of case studies includes a wide variety of types of processes as well as issues addressed (environment, energy, heal

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    California Solutions: Mountainview Dayworkers Center

    California Solutions: Mountain View Day Workers Center.mov

    With Bay Area non-profit, Community Focus, NPCC piloted the Solutions model in California, assisting the cities of Mountain View and Los Altos to find a permanent home for a Day Workers Center. Los Altos Mayor Ron Packard convened a team from both communities, including day workers, and the group came to an agreement to pursue purchasing a parcel of land. Two years later, the Center owns the land and is building that permanent home on the site.

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    C-Change: Leveraging All Sectors to Address Cancer

    C-Change: Leveraging All Sectors to Address Cancer

    Tom Kean, Director of C-Change, talks about a multi-sector approach to addressing cancer. C-Change, which is made up of 130 leaders from government, business, and non-profit sectors, leverages leadership and expertise as a forum and catalyst for identifying issues and major challenges facing the cancer community and for initiating collaborative actions to complement the efforts of individual C-Change Members. 

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    Best Practices for Government Agencies

    In a 1997 report titled Best Practices for Government Agencies: Guidelines for Using Collaborative Agreement-Seeking Processes, the Society of Professionals in Dispute Resolution or SPIDR (now the Association for Conflict Resolution – ACR) developed eight recommendations for government officials who sponsor consensus processes.

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    Air Quality Resource Teams: A Model for Civic Engagement

    Air Quality Resource Teams

    Community Focus, a civic engagement program in California, established Air Quality "Resource Teams,” which have been working since 1991 in San Francisco Bay Area counties to change behavior and reduce air pollution at a local grassroots level. Hear from team members as well as the key creators of the model in this video. 

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    A Utah Perspective

    Legislators as Conveners: A Utah Perspective

    Former Utah State Representative Ralph Becker discusses a situation where Utah state legislatures used a collaborative process to address a conflict among local governmental entities over a regional water treatment facility. Here he talks about how that project developed and what he and his colleagues learned from convening it

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    A Practical Guide to Consensus

    This 75-page step-by-step handbook walks readers through the stages of sponsoring, organizing, and participating in a public policy consensus process. Designed primarily for government agencies or departments, the guide also is useful for any other sponsor of-or participant in-a consensus building process.

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    A Practical Guide to Collaborative Governance

    This 62-page step-by-step handbook walks readers through the stages of sponsoring,convening, organizing, and participating in a public policy collaborative process. Designed primarily for elected and appointed government officials and civic leaders, the guide also is useful for those who provide leaders with the staff assistance, facilitation services, and support they need to employ these approaches effectively.

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    A Manager's Guide to Resolving Conflicts in Collaborative Networks

    A 50 page report that addresses a critical set of skills— negotiation—needed by all managers involved in collaborative networks.

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    A Manager's Guide to Evaluating Citizen Participation

    A 47 page practical guide for program managers who want to assess whether their efforts are making a difference. Dr. Nabatchi lays out evaluation steps for both the implementation and management of citizen participation initiatives, as well as how to assess the impact of a particular citizen participation initiative. The Appendix to the report provides helpful worksheets.

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    A Collaborative Approach to Sustainability: Fraser Basin Council

    PCI Conversations: A Fraser Basin Approach to Sustainability

    David Marshall, Director of the Fraser Basin Council, talks  about this region's collaborative approach to sustainability through the Council's governance. 

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    10 Keys to Success in Collaborative Processes

    To introduce and initiate collaborative practices in your state agency, you may want to use these "Keys to Success" developed by Kitchen Table Democracy (formerly the Policy Consensus Initiative) as a checklist.

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